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Nexmo Workflows API (Developer Preview)

Deliver messages to Facebook Messenger, with SMS failover

13 votes·0 comments·Mar 15, 2018

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There are many social channels you can use to engage with your customers - Facebook Messenger, Viber Service Messages etc. Although these channels provide a more personal touch, they are not the most reliable. Enters the Nexmo Workflows API - it allows you to utilize these social channels, but if message delivery fails, it'll fallback to SMS.