Launches
N
Nexmo Workflows API (Developer Preview)
Deliver messages to Facebook Messenger, with SMS failover
13 votes·0 comments·Mar 15, 2018
About
There are many social channels you can use to engage with your customers - Facebook Messenger, Viber Service Messages etc. Although these channels provide a more personal touch, they are not the most reliable. Enters the Nexmo Workflows API - it allows you to utilize these social channels, but if message delivery fails, it'll fallback to SMS.